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Three Essential Reasons to Use Derived Answers

Written by Service Desk

Updated at October 12th, 2024

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While Derived Answers are one of the last features most authors learn, there are three times when a need can only be answered by a Derived Answer.

  1. To avoid repetitive processing of the same information
  2. To perform math functions on the contents of SubLists
  3. To provide data for a Condition when the data isn't already an Answer

A fourth, less tangible reason is to make the User's task simpler and easier by allowing the document to do more of the heavy lifting.

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