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Use a Default Answer to Save Keystrokes

Written by Service Desk

Updated at October 12th, 2024

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If the Answer to a given Question is going to be the same the vase majority of the time, such as the county of jurisdiction, the color of a catalog item, the name of a customer, then save time and keystrokes by assigning a default Answer. It can still be changed whenever needed. This 2-minute video shows you how and why.

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